When you attend for a test of any kind you will be told how long you should expect to wait for the results. Please bear this in mind and call the Surgery, once sufficient time has elapsed.
You can contact the practice on 01563 526514 after 11.30am Mon-Fri to request your results or alternatively submit an eConsult between 6am and 2pm Mon-Fri.
*Please note if calling before 11.30am you will be asked to call back after this time**
Please aim to allow at least 4 to 7 clear working days or the period indicated by your Doctor or Nurse for test results that the practice has ordered e.g. bloods.
Our Reception staff are not qualified to comment on results therefore it is your responsibility to check them and make any necessary follow-up appointment with the Doctor.
You will be asked for some personal details when calling, this is to confirm your identity. The receptionist has the right to refuse the release of medical information if he/she feels that it does not pertain to the person calling. We hope that our patients find our high standards of confidentiality satisfactory with regard to releasing this type of information.
Listen carefully to the result given by the Reception/Secretarial Staff. You may be told that the test is clear or that there is a prescription to be picked up or that you should make an appointment to see your Doctor, who will explain the result in more detail. The Staff are not clinically trained to interpret results and will only pass on the message as indicated by your Doctor. If you have any concerns about your result, or require further information, please make an appointment to see your Doctor.
If the test was arranged by your hospital consultant
If your test has been carried out at a Clinic or Hospital please call the Clinic or Hospital for the result, as we cannot action tests which have been requested by other Clinicians outwith the practice. If the consultant’s secretary or colleague inform you they will send the results to your GP, explain that you want the results from the specialist who arranged them who is in by far the best place to give appropriate advice.
Please note that we do have a strict policy regarding confidentiality and data protection. In this respect we will only give out results to the person they relate to unless that person has given prior permission for their release or if they are not capable of understanding them.
Information about your laboratory tests
For information on what your laboratory test results mean please visit Lab Tests Online.
All specimens must be provided in a suitable container and marked clearly with name, date of birth, date provided and reason for the specimen.
Failure to do so may mean that the test will need to be repeated – Please note that when bringing in a sample to the surgery, only samples in the correct container can be accepted. These are available from reception.